Mind Commerce - Next Generation OSS/BSS Market and Forecast

Next Generation Network OSS/BSS
Market and Forecast

Published: January 2007
127 Pages
Author: Kaustubha Parkhi
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Company-wide $ 7,995

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		Next Generation Networks (NGN) promises a high quality end-user experience. Telecommunications service providers expect the NGN framework to provide them with tools that would ensure customer loyalty. However, the path towards achieving the ideal NGN is fraught with formidable challenges. The most critical challenge confronting operators is optimizing their OSS and BSS platforms, systems, and processes. The OSS/BSS vendor environment is extremely competitive with close to 400 vendors, mostly specialized in niches and having a strong services arm. Vendor categories include Comprehensive Solution Providing Pure OSS/BSS Vendors, Comprehensive Solution Providing Composite Vendors, Skill-set Extension Solution Providers and Core Strength Concentrators - BSS and OSS. The vendor landscape is characterized by extensive M&A activity. The report “NGN OSS/BSS: Markets and Forecast” provides a comprehensive analysis of drivers and issues related to technical and business aspects of OSS/BSS deployments and developments while forecasting their growth over the next five years. Important Questions Answered by this Report What are the telecom network operator interests in NGN OSS/BSS? What are the challenges to OSS and BSS implementation? What are the best OSS and BSS approaches for NGN? What are the technologies involved in OSS and BSS? Who are the leading vendors for NGN OSS/BSS? What is the market forecast for OSS and BSS? Additional Value in this Publication Technical Overview of OSS and BSS in NGNs: This section begins with an introduction to OSS and BSS and their roles in the operator environment. It explains the various blocks that go into building of the OSS: Network elements, events, alarms and others. It next explains the BSS building blocks: Billing, rating, mediation, charging, customer care and others. This section is followed by the description of prevalent industry approaches like TMN - FCAPS model that are widely followed by operators. The section then analyzes the technical impact of NGN on OSS and BSS architectures. Vendor Analysis: Profiles of 35 vendors offering OSS/BSS products and services for next generation networks. This section first explains the basis of vendor selection including vendor classification, innovative contribution, market leadership position and future growth path. Each vendor is then analyzed in the light of its product and solution portfolio, major implementations, differentiating aspects with other vendors and their future plans. The report includes recommendations to vendors including diversification, best practices, market segment, and solution approach. Operator Case Study - British Telecom (BT): This section evaluates BT relative to its OSS and BSS initiatives with respect to its three principle lines of business, vendors involved, platform, and current approach to implementation. Quantitative Analysis and Forecast: This section begins with a detailed explanation of the research methodology. Quantitative analysis includes measurable items such as billing systems, network management systems and their sub-classes (mediation, wholesale billing, retail billing, CRM, revenue assurance, resource management, task management, delivery management, synchronization management) along with geographical segmentation, trends and projections. Importantly, the quantitative analysis assesses the impact of various drivers and issues on the above measurable items, thus forming a logical conclusion of the quantitative discussion in the previous sections. Note: This section represents a comprehensive forecast including Forecast Methodology by Overall OSS and BSS Software Market, Split by OSS and by BSS separately, by geography (NA, EMEA, CALA, and APAC), and by modular break-up including: Network Planning and Engineering (NPE), Fault Management (FM), Performance Management (PM), Provisioning and Service Activation (PSA), Inventory Management (IM), Billing and Customer Care (B&CC), Mediation (MD), and Revenue Assurance (RA). The section also includes OSS/BSS Vendor Rakings Based on Net Profit Margins. Target Audience Network operator managers tasked with making long-term architecture and support system decisions including vendor decisions Product management personnel concerned with the impact of OSS and BSS systems on next generation application and services rollout such as IP Multimedia Subsystem (IMS) and technology and/or application frameworks or platforms Managers and Directors tasked with OSS responsibilities and anyone that is involved in OSS/BSS decision making Vendors, suppliers, and service providers to network operators interested in their prospects for selling into the carrier marketplace Network and Engineering personnel seeking specific information such as leading OSS/BSS Approaches including as OSS/J, OSA/Parlay, MDA, Information Technology Infrastructure Library (ITIL). This publication has both business/market information and technical information! Vendors Covered in Report AdventNet Inc Agilent Technologies Inc AI Metrix Alcatel Amdocs Argent Networks Ascom Deutschland GmbH BCGI BEA CBOSS Celona Ceon Corporation Cerillion Comarch Comptel Comverse Concord Communications Inc (Acquired by CA) Convergys Cramer Systems Elsaq Evolving Systems Inc Fair Isaac Formula Telecom Solutions Granite Systems Hewlett-Packard IBM Infosys Intec InterSystems Intracom IP Value IPWORTH LHS Lightbridge Inc Lucent MetaSolv Metratech Micromuse Microsoft MindCTI Ltd Monfox Motorola Mycom International Nokia Nortel Openet Telecom Orga Systems Quallaby Redknee Redrock Communications Siemens Sigma Systems SRIT STROM Telecom SubexAzure Sun Microsystems Syndesis TechMahindra Telcordia Technologies Inc Trendium TTI-Telecom Vallent Vallent Corp. Vertel Vitria VPIsystems Inc Operators Mentioned in Report 3 (Hutchison) AAPT Afghan Wireless Airtel Alltel América Móvil ARTelecom AT&T AT&T Wireless BakCell Batelco Bell Canada Bell South BellSouth Communications Brasil Telecom BT BT Wholesale BTTB Buoygues Telecom Cable and Wireless Camtel Cbeyond Communications Celcom China Mobile China Unicom Chunghwa Telecom Cincinnati Bell Cingular Cingular Wireless Colombia Velcom (MDC) Comcast Cosmote Covad Communications Cox Communications CSX Cybercity Deutsche Telekom Digicel Digitel Venezuela Eircom Entel PCS E-Plus Equant Eschelon Telecom ETB Freenet.de Globalstar H3G Hutch Inmarsat Intelco International Telecommunications JTB K‘cell Korea Telecom KPN Carrier Services KPN Group KTF MCI Meditel Meteor Communications Mobifone mobilkom MobilTel MovieBeam MTS NavLink Nepal Telecom Netia Nextel NTT O2 Omantel Orange Orascom Paetec Communications Pipex Progress Telecom Qwest Rogers SBC SingTel Sonera Carrier Networks Sprint Sri Lanka Telecom Sunrise Swisscom T Mobile TCAT Tele2 Telecom Italia Telecom Italia Mobile Telecom Personal Telefonica Del Peru Telefonica Empresas Telefonica S.A Teleglobe Telekom Malaysia Telekom Srpske Telenet Telewest Broadband TeliaSonera Telmex Telsim Telstra TelstraClear TELUS The MTN Group TIM Time Warner Telecom TM Cell T-Mobile T-Mobile (Austria) T-Mobile UK Turkcell Tyco Telecommunications Verizon Verizon Communications Verizon Wireless VirginMobile Vodafone Wataniya Telecom WilTel Communications XO Communications

		Table of Contents
		Chapter 1: Introduction Executive Summary What is NGN? History of NGN Comparison of NGN with Public Switched Telephone Network and with Public Switched Data Network Drivers of NGN Telecom Operator and Vendor Interests Improvement in Access Technologies Reduced Vendor Dependency Opening of Global Financial Markets Challenges for NGN Large Scale Capital Expenditure Operational Challenges Integration of Multiple Private Networks and Application into the Larger Public Networks Quality of Service (QoS) National Security and Competitive Policies Chapter 2: Challenges for OSS and BSS in NGN Functional Modules of OSS Functional Modules of BSS Challenges for OSS and BSS OSS Challenges Stakeholder Apprehensions Framework to Integrate Customization Demands Smooth Transition from Existing OSS Frameworks Multi-vendor Co-ordination BSS Challenges NGOSS: The Convergent Approach Key NGOSS Terminology eTOM SID TNA NGOSS Compliance Tests The NGOSS Lifecycle Advantages of NGOSS Chapter 3: Approaches and Technologies Fundamental Concepts Middleware Service Oriented Application Protocol (SOAP) Web Services (WS) Extensible Markup Language (XML) OSS/BSS Frameworks Telecommunication Management Network (TMN) FCAPS Messaging Formats Simple Network Management Protocol (SNMP) Common Management Information Protocol (CMIP) Enterprise Data Organization Approaches Enterprise Application Integration (EAI) Enterprise Service Bus (ESB) Leading OSS/BSS Approaches OSS/J OSA/Parlay MDA Information Technology Infrastructure Library (ITIL) Operator Case Study - British Telecom Chapter 4: Vendor Analysis Vendor Landscape Observations Vendor Classification Comprehensive Solution Providing Pure OSS/BSS Vendors Comprehensive Solution Providing Composite Vendors Skill-set Extension Solution Providers Core Strength Concentrators - BSS Core Strength Concentrators - OSS Vendor Summary AdventNet Inc Agilent Technologies Inc AI Metrix (Acquired by SYS Technologies) Amdocs Argent Networks BCGI CBOSS Cerillion Comarch Comptel Corporation Comverse Concord Communications Inc (Acquired by CA) Evolving Systems Inc Formula Telecom Solutions Hewlett-Packard Company Intec Telecom Systems LHS Lightbridge Inc MetaSolv Software Inc (Acquired by Oracle) Metratech IBM MindCTI Ltd Monfox Openet Telecom Orga Systems Redknee Sobha Renaissance IT (SRIT) STROM Telecom Subex Azure Limited (SAL) Syndesis Telcordia Technologies Inc Trendium Vallent Corp Vitria VPIsystems Inc Chapter 5: Quantitative Forecasts and Analysis Forecast Methodology Overall OSS and BSS Software Market Overall Revenue Split Up OSS Split-Up BSS Split-Up Geographical and Revenue Component-wise Distribution Overall Geographical Distribution Overall Revenue Component-wise Distribution Modular Break-Up Network Planning and Engineering (NPE) Fault Management (FM) Performance Management (PM) Provisioning and Service Activation (PSA) Inventory Management (IM) Billing and Customer Care (B&CC) Mediation (MD) Revenue Assurance (RA) 0OSS/BSS Vendor Rakings Based on Net Profit Margins Conclusions Recommendations Table of Tables Table 1-1: Comparison between NGN, PSTN and PSDN Table 3-1: OSS/J Certified APIs Table 3-2: OSS/J API Referencing Vendors Table 4-2: Vendor Summary Table of Figures Figure 2-1: OSS and BSS Positions Figure 2-2: NGOSS Views Figure 3-1: Logical Layers of TMN Figure 3-2: NGOSS and OSS/J Synchronization Figure 3-3: TMF/Prosspero Processes Figure 3-4: OSA/Parlay Framework Figure 3-5: MDA Levels Figure 3-6: OSS/J API Proposed Coverage for BT Table of Charts Chart 5-1: Consolidated OSS/BSS Revenues (In Million USD) Chart 5-2: Consolidated Revenue Functional Split-Up (In Million USD) Chart 5-3: OSS Revenue Split-Up (In Million USD) Chart 5-4: BSS Revenue Split-Up (In Million USD) Chart 5-5: Consolidated Revenue Geographical Split-Up (In Million USD) Chart 5-6: Consolidated Revenue Geographical Summary (%) Chart 5-7: Consolidated Revenue Component-wise Split-Up (In Million USD) Chart 5-8: NPE Geographical Split-Up (In Million USD) Chart 5-9: NPE Geographical Summary (%) Chart 5-10: NPE Component-wise Split-up (In Million USD) Chart 5-11: FM Geographical Split-Up (In Million USD) Chart 5-12: FM Geographical Summary (%) Chart 5-13: FM Component-wise Split-up (In Million USD) Chart 5-14: PM Geographical Split-Up (In Million USD) Chart 5-15: PM Geographical Summary (%) Chart 5-16: PM Component-wise Split-up (In Million USD) Chart 5-17: PSA Geographical Split-Up (In Million USD) Chart 5-18: PSA Geographical Summary (%) Chart 5-19: PSA Component-wise Split-up (In Million USD) Chart 5-20: IM Geographical Split-Up (In Million USD) Chart 5-21: IM Geographical Summary (%) Chart 5-22: IM Component-wise Split-up (In Million USD) Chart 5-23: B&CC Geographical Split-Up (In Million USD) Chart 5-24: B&CC Geographical Summary (%) Chart 5-25: B&CC Component-wise Split-up (In Million USD) Chart 5-26: MD Geographical Split-Up (In Million USD) Chart 5-27: MD Geographical Summary (%) Chart 5-28: MD Component-wise Split-up (In Million USD) Chart 5-29: RA Geographical Split-Up (In Million USD) Chart 5-30: RA Geographical Summary (%) Chart 5-31: RA Component-wise Split-up (In Million USD) Chart 5-32: Operator Billing Revenue Losses (In Million USD) Chart 5-33: OSS/BSS Vendor Ranking Based On Net Profit Margins (%)

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