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Published: September 2004
115 Pages
Author: Stephen Dye
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Introduction
Machine-to-machine (M2M) communications is an emerging technology and industry
sub-segment poised to change the way that business is conducted, impacting
everything from traditional telephony and IT operations to ERP, SCM, public
safety, homeland security, and more. Written by Stephen Dye, an industry
expert who has actually designed, implemented and operated M2M applications,
End-to-End M2M provides invaluable information for anyone seeking to better
understand the technology, applications, business and regulatory issues.
End-to-End M2M distinguishes itself from other publications on this topic
by providing the reader with an understanding of what is M2M, what are
the technologies involved in M2M, reasons to use M2M, what are the key
M2M applications, the challenges in deploying M2M, and more.
Publication Topics
End-to-End M2M addresses:
- M2M 101: The basics of M2M
- M2M Technology: Machine communications, wireless data communications,
technology strategy, and back-end processing support
- M2M Business Dynamics: How to generate revenue and profits with M2M,
ROI modeling, business case modeling, and more
- M2M Politics and Regulation: Privacy issues, regulatory issues,
challenges to implement
- M2M Applications and Case Studies: Learn from what has already been
done with expert analysis from the author
Who will be Interested in
this Publication?
- Those involved in the M2M industry will find the business modeling, case
studies, and expert analysis to be an extremely valuable as tool in considering
business expansion, M2M applications, and new projects
- Those new to the M2M industry will find this entire publication an invaluable
resource and significant opportunity for cost savings versus the effort
and pain of simply learning by trial and error
- This is a must-have resource for anyone engaged in business or technology
planning and engineering involving M2M
- Investors, analysts, and consultants in the M2M industry will find that this
report provides all they need to know about M2M
- Industry segments that will benefit most from this report are suppliers
and service providers of wireless (including cellular and unlicensed spectrum),
telemetry and telematics, enterprise users and beneficiaries of improved
business process communications in areas such as SCM and ERP, and government,
public safety, and homeland security personnel
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- Table of Contents
- About the Author
- Part One: An overview of M2M
- The Definition of and a history of M2M
- M2M Building Blocks
- Wireless M2M Devices
- Wireless transport of M2M data to / from the monitoring facility
- The back-end Operations and Support infrastructure
- M2M solution building blocks: a more in-depth view
- The machine the customer intends to monitor and control
- The in-field hardware device created by the hardware vendor
- Wireless network
- The back-end server
- The Internet
- The customer facility for monitoring and controlling the machines
- Part Two: M2M Technology
- The field deployed hardware and firmware technology
- Analog to Digital Converter, Digital to Analog Converter (ADC / DAC)
- Memory
- Input / Output (I/O)
- Power Module
- Processor and Clock
- Wireless Service technology and protocols
- GSM- (Global System Mobile)
- CDMA (Code Division Multiple Access)
- iDEN (Integrated Digital Enhanced Network)
- Analog or AMPS (Advanced Mobile Phone Service)
- The Technologies
- GPRS General Purpose Radio Service
- 1xRTT or CDMA2000
- iDEN Packet
- High-level features of 3G Wireless
- Immediacy
- Packet Switched- Internet Protocol (IP) Compatibility
- Spectrum efficiency
- CPDP- Cellular Packet Data Protocol
- Control channel – SMS, Analogue control channel
- SMS- The Short Message Service
- The advantages of SMS
- Analogue control channel
- Circuit-Switched Data (CSD)
- Wireless Technology Recommendation for M2M
- GSM- SMS and GPRS
- CDMA- 1xRTT
- Technology Strategy
- Hardware Budget
- Scope of Deployment - Domestic and / or International
- Ease of creating the application
- Wireless Service Options
- Wireless Access Costs
- Further Technology Considerations
- IP Addresses- Static, dynamic and persistent
- Back-end server Technology
- Gateway to Wireless Carrier or Service Provider
- 3G- GPRS, 1xRTT iDEN Packet
- Delivery of SMS to the Internet
- Server that processes in and out-bound M2M messages
- Added layer of security
- Provides Billing Services
- Customer Care
- Traffic logging and management
- Client software to display, create and monitor M2M messages
- Part Threee: M2M Business Dynamics
- Why is M2M taking place- what happened?
- Differences between telemetry/SCADA and M2M Systems
- M2M Opportunities: Services companies can offer
- Hardware Services
- Wireless Devices
- Custom Interface
- Standards approval
- Manufacturing
- Support
- Wireless Services
- Software and back-end Services
- Revenue Models
- Recurring Revenue Flow
- Business and Technology Strategies
- Choosing a Wireless service Provider
- SIM Cards
- Activations
- Cost per SMS / Data Block
- SMS / data Retry Scheme
- SMS Delivery Receipt
- Store and Forward
- Roaming
- SLA’s
- SMS with GPRS and 3G
- Billing Services
- Assessing A Wireless Services Provider’s Capability
- Wireless Service Level Agreement Key Criteria
- Return on Investment (ROI)
- Reducing costs by replacing existing processes and procedures
- Increasing efficiency of an operation
- Using M2M to remain competitive
- Billing Business and System Considerations
- Wireless Carrier
- Wireless Aggregator and VAR
- Wireless Services Reseller
- Itemized Billing
- Recommended Billing Service Features
- Accept raw input data from wireless carrier for any data technology
- Create single/ multiple invoices based on user-defined rates
- Add and modify new and existing rate plans
- Add and modify new and existing revenue sharing schemes
- Create user-defined statistical information requests
- Calculate overages and carry over amounts of data
- Invoice for local taxes, FCC and other federal / state fees
- Indicate roaming instances and invoice as appropriate
- Part Four: M2M Politics, Privacy and Regulatory
- M2M Regulatory issues
- Approvals
- GSM Conformance Testing
- PCS Type Certification Review Board (PTCRB)
- M2M and telematics: political and privacy issues
- M2M: Asset tracking using RFID tags in retail stores
- Telematics: Vehicle Tracking and navigational assistance
- Part Five: M2M Applications and Case Studies
- M2M Applications
- Utility company applications
- AMR Business Dynamics
- AMR Benefits
- General measurement and detection applications
- Heating Venting, Air Conditioning (HVAC)
- Alarm, Presence and Intrusion detection
- Environment
- Vending and Copier Machine Monitoring
- Vending Machine Business Dynamics
- Office Copiers
- Radio Mast and Towers
- Railroad level Crossing
- Parking and Traffic Control
- Asset and Inventory Tracking / Management
- Vehicle and Fleet Management
- Homeland Security
- Medical and Healthcare
- M2M Case Studies
- Hypothetical Case Study
- Integrating an M2M solution to a Field Service Repair Company
- Enterprise Profile (FBS, Inc)
- Areas Of Inefficiency For FBS, Inc
- Recommended Wireless IM (M2M) Solution Components
- Post M2M Integration Work Flow
- Wireless Instant Messaging Solution Costs
- Gross Profit Analysis
- Return on Investment Analysis
- Case Study: Amersam Car Park Management
- Application Requirements
- Amersam: The Car Park Management Company
- Individual Monitoring of Every Parking Space
- Monitoring and Control of Other Facility Systems
- Case Study: BioLab
- The Challenge
- The Solution
- The Results
- Case Study: Brookstone Equipment Co
- Brookstone Equipment Company
- The Challenge
- The Solution
- Case Study: ADT – Monitoring Parolees
- The Challenge
- The Solution
- Some key benefits of this solution
- Case Study: Mobile Cardiac telemetry
- CardioNet
- The Challenge
- The Solution
- Case Study Kansas City Power & Light
- The Challenge
- The Solution
- FleetBoss Telematics Case Studies
- B&A Distributing, Inc. Beverage Distribution
- The Challenge:
- The Solution:
- Benefits
- Maverick Materials- Building Materials Supply
- Challenge
- The Solution
- Benefits
- Cole Plumbing
- Challenge:
- The Solution
- Benefits
- Springer Equipment Forklift Sales, Parts, Service, Rentals, Leasing
- Challenge
- The Solution
- Benefits
- Provider Profiles
- Airdesk
- Airalliance™ Partner Network
- Activation
- Technology
- Professional services & support
- FleetBoss
- Software, firmware, hardware development
- nPhase
- Wireless Gateway Services
- M2M Developer Program
- Direct, Wireless Service Providers
- Telemetrix
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About the Author
Stephen Dye is an accomplished, wireless communications professional with
twenty-three years of technology and industry experience. He has written
three books on the Global Positioning Service (GPS), Terrestrial Mobile
Positioning Technologies and numerous magazine and newspaper articles on
wireless technology and the industry. Originally from England, Stephen
has a Bachelor’s in Electrical and Electronic Engineering from Bromley
College of Technology. He first entered the world of Personal Communication
Services (PCS) in 1992 while living in Germany and started work on the
world’s first Global System Mobile Communications (GSM) network in Düsseldorf
Germany. Now resident in the USA, Stephen has consulted for a variety of
Tier one PCS carriers and vendors. Stephen also created the world’s first
Short Message Service (SMS) only Mobile Virtual Network Operator (MVNO)-
Esemde, Inc. serving the Verticals and Enterprise Markets, with specialist
data services. Stephen is currently President of Wireless Fire, Inc, a
Miami-based wireless company providing cross-platform and inter-carrier
messaging, SMS micro payment, Chat and IM services. Stephen@MindCommerce.com
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